Invoice processing

At the business center, the accountant manually prepared rental invoices every month. The invoices were then sent to clients by email or Telegram, depending on each client’s preference. This routine process was time-consuming. Errors also occurred occasionally: an invoice might not be sent at all, or the wrong invoice could be sent to a client.

A digital robot skill was developed to automate the entire invoicing process. On the first day of each month, upon the accountant's request, the robot logs into the accounting system and generates rental invoices for the current month. It then sends each invoice to the client via email or Telegram, depending on the client's preferred communication channel. After completing the process, the robot automatically sends the accountant a detailed report containing all generated and delivered invoices. It also identifies and reports any cases where an invoice could not be generated or sent, allowing issues to be resolved promptly.

Routine work is performed by a robot. Working hours spent on issuing invoices have been reduced by 90%. Also, the number of errors has been reduced by 5 times.